Statement Regarding Coronavirus,
We would like to update customers and potential customers on how the Coronavirus situation is currently impacting business and how it might impact business in the near future.
As it stands our mail order business is unaffected and we are continuing to deliver parts and accessories as normal until advised otherwise. As long as we have stock and the couriers are still operating then we will endeavour to continue to provide our customers with a seamless experience and the support you expect from Bus Monkeys.
With regards to stock levels, although we are currently not experiencing any major problems, we are starting to see some occasional delays in deliveries coming in to us. These are typically just a day or two and so shouldn’t have any impact on business unless we see a sudden increase in demand. We do however ask that customers allow an extra day or two for items to arrive.
In the short term we are hearing from our suppliers that some products may become more difficult to get hold of shortly. It really depends on the particular product and we will endeavour to keep our website and eBay sales channels updated if we run out of stock or anything.
Stock levels in the longer term are more difficult to estimate and are dependent on several factors including demand and how long the current situation continues for. We do however expect to see more widespread stock shortages by June/July, particularly with Awnings, Tents and other big ticket items. We would advise anyone thinking of purchasing one of these items to do so as soon as possible to avoid disappointment. We will of course keep people up to date as things progress.
With regards to conversion work and fitting of parts on site; we will not be booking any work in to our workshops for the foreseeable future. Instead we will be concentrating all our efforts on keeping our mail order parts and accessories business running as smoothly as possible.
Should you need to contact us we recommend as always that you email or use the contact us page on our website. We will also be available by phone but if you plan on visiting our warehouse/workshop we now ask that you make a prior appointment.
We hope that this information has helped. In summary it is very much business as normal for our online shop. Should this change then we will update customers as soon as possible.
Anything we can help with further on please do not hesitate to contact us direct.
Bus Monkeys Ltd